> For a complete documentation index, fetch https://docs.voximplant.ai/llms.txt

# SetQueueInfo

POST https://api.voximplant.com/platform_api/SetQueueInfo

Edits the ACD queue.

**Example request:** Change the queue name.

Reference: https://docs.voximplant.ai/api-reference/management-api/reference/queues/set-queue-info

## Authentication

- `Authorization` header (bearer token, required) — Voximplant Management API uses signed JWT tokens generated from your service-account private key. Pass the token in the `Authorization` header as a Bearer value: ``` Authorization: Bearer $VOXIMPLANT_TOKEN ``` See [Authorization](/api-reference/management-api/authorization) for ready-to-copy snippets in bash, Python, Node.js and Go that turn your `credentials.json` into a token.

## Request

### Query parameters

- `acd_queue_id` (integer, optional) — The ACD queue ID. **Required** unless **acd_queue_name** is provided.
- `acd_queue_name` (string, optional) — The ACD queue name. **Required** unless **acd_queue_id** is provided.
- `new_acd_queue_name` (string, optional) — The new queue name. The length must be less than 100
- `acd_queue_priority` (integer, optional) — The integer queue priority. The highest priority is 0
- `auto_binding` (boolean, optional) — Whether to enable the auto binding of operators to a queue by skills comparing
- `service_probability` (double, optional) — The value in the range of [0.5 ... 1.0]. The value 1.0 means the service probability 100% in challenge with a lower priority queue
- `max_queue_size` (integer, optional) — The max queue size
- `max_waiting_time` (integer, optional) — The max predicted waiting time in minutes. The client is rejected if the predicted waiting time is greater than the max predicted waiting time
- `average_service_time` (integer, optional) — The average service time in seconds. Specify the parameter to correct or initialize the waiting time prediction
- `application_id` (integer, optional) — The new application ID

## Response

### 200

Successful response

- `result` (integer, optional) — Returns 1 if the request has been completed successfully

## Examples

**Request**

```json
{}
```

**Response**

```json
{
  "result": 1
}
```

**SDK Code**

```python Success
import requests

url = "https://api.voximplant.com/platform_api/SetQueueInfo"

querystring = {"acd_queue_id":"12345","new_acd_queue_name":"Customer Support Priority Queue","acd_queue_priority":"0","auto_binding":"true","service_probability":"0.95","max_queue_size":"50","max_waiting_time":"15","average_service_time":"180","application_id":"67890"}

payload = {}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers, params=querystring)

print(response.json())
```

```javascript Success
const url = 'https://api.voximplant.com/platform_api/SetQueueInfo?acd_queue_id=12345&new_acd_queue_name=Customer+Support+Priority+Queue&acd_queue_priority=0&auto_binding=true&service_probability=0.95&max_queue_size=50&max_waiting_time=15&average_service_time=180&application_id=67890';
const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: '{}'
};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go Success
package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.voximplant.com/platform_api/SetQueueInfo?acd_queue_id=12345&new_acd_queue_name=Customer+Support+Priority+Queue&acd_queue_priority=0&auto_binding=true&service_probability=0.95&max_queue_size=50&max_waiting_time=15&average_service_time=180&application_id=67890"

	payload := strings.NewReader("{}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby Success
require 'uri'
require 'net/http'

url = URI("https://api.voximplant.com/platform_api/SetQueueInfo?acd_queue_id=12345&new_acd_queue_name=Customer+Support+Priority+Queue&acd_queue_priority=0&auto_binding=true&service_probability=0.95&max_queue_size=50&max_waiting_time=15&average_service_time=180&application_id=67890")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{}"

response = http.request(request)
puts response.read_body
```

```java Success
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.post("https://api.voximplant.com/platform_api/SetQueueInfo?acd_queue_id=12345&new_acd_queue_name=Customer+Support+Priority+Queue&acd_queue_priority=0&auto_binding=true&service_probability=0.95&max_queue_size=50&max_waiting_time=15&average_service_time=180&application_id=67890")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{}")
  .asString();
```

```php Success
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('POST', 'https://api.voximplant.com/platform_api/SetQueueInfo?acd_queue_id=12345&new_acd_queue_name=Customer+Support+Priority+Queue&acd_queue_priority=0&auto_binding=true&service_probability=0.95&max_queue_size=50&max_waiting_time=15&average_service_time=180&application_id=67890', [
  'body' => '{}',
  'headers' => [
    'Authorization' => 'Bearer <token>',
    'Content-Type' => 'application/json',
  ],
]);

echo $response->getBody();
```

```csharp Success
using RestSharp;

var client = new RestClient("https://api.voximplant.com/platform_api/SetQueueInfo?acd_queue_id=12345&new_acd_queue_name=Customer+Support+Priority+Queue&acd_queue_priority=0&auto_binding=true&service_probability=0.95&max_queue_size=50&max_waiting_time=15&average_service_time=180&application_id=67890");
var request = new RestRequest(Method.POST);
request.AddHeader("Authorization", "Bearer <token>");
request.AddHeader("Content-Type", "application/json");
request.AddParameter("application/json", "{}", ParameterType.RequestBody);
IRestResponse response = client.Execute(request);
```

```swift Success
import Foundation

let headers = [
  "Authorization": "Bearer <token>",
  "Content-Type": "application/json"
]
let parameters = [] as [String : Any]

let postData = JSONSerialization.data(withJSONObject: parameters, options: [])

let request = NSMutableURLRequest(url: NSURL(string: "https://api.voximplant.com/platform_api/SetQueueInfo?acd_queue_id=12345&new_acd_queue_name=Customer+Support+Priority+Queue&acd_queue_priority=0&auto_binding=true&service_probability=0.95&max_queue_size=50&max_waiting_time=15&average_service_time=180&application_id=67890")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "POST"
request.allHTTPHeaderFields = headers
request.httpBody = postData as Data

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```