***

title: Account subusers
subtitle: Grant control panel access without sharing the main account
---------------------

For a complete documentation index, fetch https://docs.voximplant.ai/llms.txt

Learn about creating and managing Voximplant subusers and their access to different panel sections.

Subusers are entities that grant access to various panel sections. They differ from [Service accounts](/platform/management-api/authorization), which are required for interacting with the [Management API](https://voximplant.com/docs/references/httpapi).

## Creating subusers

To create a subuser, follow these steps:

1. Log in to your [Voximplant account](https://manage.voximplant.com/auth).
2. Navigate to the [Subusers](https://manage.voximplant.com/settings/subusers) section of the Voximplant control panel and click **Add** or **Add subuser**.
3. Fill in the necessary details and select a role for your subuser. Refer to the table below for information about subuser roles and their access to different panel sections.
4. Click **Create**.

![Add a subuser](https://files.buildwithfern.com/voximplant.docs.buildwithfern.com/5943b17680b9b7a1f955b04fcda7ab69b52085c79572f805c310cfbd420a9956/docs/assets/platform/voxengine/gettingstarted-basicconcepts-subusers-add.png)

Upon creating your first subuser, you’ll receive a special link – **your subuser login page**. This link is the only way for your subuser to log in.

To edit or delete a subuser, use the three dots menu next to it.

![Subuser login link](https://files.buildwithfern.com/voximplant.docs.buildwithfern.com/dca06cf141a7868d3b4d9724e5927671884a7104ff9012f1cc42f4a184ef73c1/docs/assets/platform/voxengine/gettingstarted-basicconcepts-subusers-login.png)

## Subuser access to panel sections

| **Panel section**                                                                                    | **Subuser role**                                                                                                                   |
| ---------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------- |
| [Control panel](https://manage.voximplant.com/)                                                      | MainAccount PhoneNumberManager Owner Admin Developer Supervisor Support Accountant CallListManager UserManager Payer PayerNoVerify |
| [Applications](https://manage.voximplant.com/applications)                                           | MainAccount Owner Admin Developer Supervisor Support Accountant CallListManager UserManager                                        |
| Certain application                                                                                  | MainAccount Owner Admin Developer Supervisor Support Accountant                                                                    |
| Call history in a certain application                                                                | MainAccount Owner Admin Developer Supervisor Support                                                                               |
| Call history downloads in a certain application                                                      | MainAccount Owner Admin Developer Supervisor                                                                                       |
| Scenarios in a certain application                                                                   | MainAccount Owner Admin Developer                                                                                                  |
| Users in a certain application                                                                       | MainAccount Owner Admin UserManager                                                                                                |
| Phone numbers in a certain application                                                               | MainAccount Owner Admin Developer Supervisor Support                                                                               |
| Rules in a certain application                                                                       | MainAccount Owner Admin Developer                                                                                                  |
| Queues in a certain application                                                                      | MainAccount Owner Admin Developer Supervisor                                                                                       |
| Call lists in a certain application                                                                  | MainAccount Owner Admin Developer Supervisor Support CallListManager                                                               |
| Creating a new call list in a certain application                                                    | MainAccount Owner Admin Developer CallListManager                                                                                  |
| Append new lines to a call list in a certain application                                             | MainAccount Owner Admin Developer CallListManager                                                                                  |
| SIP registrations in a certain application                                                           | MainAccount Owner Admin Developer Supervisor Support                                                                               |
| Push certificates in a certain application                                                           | MainAccount Owner Admin Developer                                                                                                  |
| Dialogflow agents in a certain application                                                           | MainAccount Owner Admin Developer                                                                                                  |
| Key-Value Storage in a certain application                                                           | MainAccount Owner Admin Developer                                                                                                  |
| [All calls](https://manage.voximplant.com/calls)                                                     | MainAccount Owner Admin Developer Supervisor Support                                                                               |
| [All call downloads](https://manage.voximplant.com/calls/downloads)                                  | MainAccount Owner Admin Developer Supervisor                                                                                       |
| [All active sessions](https://manage.voximplant.com/calls/sessions)                                  | MainAccount Owner Admin Developer                                                                                                  |
| [All actions with numbers](https://manage.voximplant.com/numbers/my_numbers)                         | MainAccount PhoneNumberManager Owner                                                                                               |
| [Purchasing a phone number](https://manage.voximplant.com/numbers/buy_number)                        | MainAccount Owner Admin Accountant PhoneNumberManager                                                                              |
| Number deactivation                                                                                  | MainAccount PhoneNumberManager Owner                                                                                               |
| Attaching numbers to application                                                                     | MainAccount Owner Admin Accountant PhoneNumberManager Developer                                                                    |
| Getting the list of purchased numbers                                                                | MainAccount Owner Admin Accountant PhoneNumberManager Developer Supervisor                                                         |
| Choose available for purchase numbers                                                                | MainAccount Owner Admin Accountant PhoneNumberManager                                                                              |
| Set up number additional parameters                                                                  | MainAccount Owner Admin Accountant PhoneNumberManager                                                                              |
| [Reserved phone numbers](https://manage.voximplant.com/numbers/reserved_numbers)                     | PhoneNumberManager                                                                                                                 |
| [Blocked phone numbers](https://manage.voximplant.com/numbers/black_list)                            | MainAccount Owner Admin                                                                                                            |
| [One-way SMS](https://manage.voximplant.com/sms/one-way-send)                                        | MainAccount Owner Admin                                                                                                            |
| [One-way SMS history](https://manage.voximplant.com/sms/one-way-history)                             | MainAccount Owner Admin                                                                                                            |
| [Two-way SMS](https://manage.voximplant.com/sms/two-way-send)                                        | MainAccount Owner Admin Developer                                                                                                  |
| [Two-way SMS history](https://manage.voximplant.com/sms/two-way-history)                             | MainAccount Owner Admin Supervisor Accountant                                                                                      |
| [Billing](https://manage.voximplant.com/billing/dashboard)                                           | MainAccount Owner Admin Accountant Payer PayerNoVerify                                                                             |
| [Security](https://manage.voximplant.com/settings/security/allowed)                                  | MainAccount Owner Admin Developer                                                                                                  |
| [API keys](https://manage.voximplant.com/settings/api_keys)                                          | MainAccount                                                                                                                        |
| [Webhooks](https://manage.voximplant.com/settings/webhooks)                                          | MainAccount                                                                                                                        |
| [Caller IDs](https://manage.voximplant.com/settings/caller_ids)                                      | MainAccount Owner Admin                                                                                                            |
| [Notifications settings](https://manage.voximplant.com/settings/notifications/notification_settings) | MainAccount Owner                                                                                                                  |
| [Subusers](https://manage.voximplant.com/settings/subusers)                                          | MainAccount Owner                                                                                                                  |
| [Creating a new subuser](https://manage.voximplant.com/settings/subusers/new)                        | MainAccount                                                                                                                        |
| Editing a subuser                                                                                    | MainAccount                                                                                                                        |
| [Service accounts](https://manage.voximplant.com/settings/service_accounts)                          | MainAccount Owner Admin Developer Supervisor Support CallListManager UserManager                                                   |
| [All SIP registrations](https://manage.voximplant.com/settings/sip_registrations)                    | MainAccount Owner Admin Accountant                                                                                                 |
| [Profile settings](https://manage.voximplant.com/settings/profile)                                   | MainAccount Owner Admin Developer Accountant Supervisor Support CallListManager UserManager Payer PayerNoVerify                    |
| [Support](https://manage.voximplant.com/support/all)                                                 | MainAccount Admin Support                                                                                                          |
| [Support tickets](https://manage.voximplant.com/tickets/)                                            | MainAccount                                                                                                                        |
| [Marketplace](https://manage.voximplant.com/marketplace)                                             | MainAccount                                                                                                                        |
| [Notification history](https://manage.voximplant.com/notifications)                                  | MainAccount PhoneNumberManager Owner Admin Developer Accountant Supervisor Support CallListManager UserManager Payer PayerNoVerify |
| [Onboarding](https://manage.voximplant.com/onboarding/templates)                                     | MainAccount                                                                                                                        |
| Logs                                                                                                 | MainAccount Owner Admin Developer Supervisor Support                                                                               |

## Frequently asked questions

<AccordionGroup>
  <Accordion title="What is the difference between users, subusers, service accounts, and child accounts?">
    [Users](/platform/voxengine/users) are necessary to log in to client applications and use calls, conferences, and messaging. They may have their own balances to control the spending. [Subusers](/platform/voxengine/subusers) are necessary to give your developers limited access to your Voximplant control panel. They have different roles and different access levels to your account. [Service accounts](/platform/management-api/authorization#service-accounts) are necessary to provide API access to your account. They have different roles and different access levels to management API. [Child accounts](/platform/management-api/child-accounts) are independent subaccounts within your main account that have independent applications, scenarios, and balances but have access to your main account scenarios. You can use child accounts in Cloud PBX services to divide the customers between different accounts.
  </Accordion>

  <Accordion title="I need a subuser that can listen to call records but cannot delete them. What role should I choose?">
    You can use the Supervisor role. It has access to the call recordings.
  </Accordion>

  <Accordion title="I need a subuser that can add users and skills for SmartQueue, but cannot access scenarios, routing rules, and phone numbers. What role should I choose?">
    You can use the UserManager role. It has access to managing SmartQueue users and queues.
  </Accordion>

  <Accordion title="How long is a subuser authorization TTL?">
    The session\_id TTL is 8 hours.
  </Accordion>

  <Accordion title="Can I hide the account name during the authorization?">
    No, you cannot hide the account name from the control panel.
  </Accordion>
</AccordionGroup>