Getting started

Voice AI-first onboarding in Voximplant

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This section is for teams building Voice AI call flows in Voximplant. It focuses on the minimum platform setup you need before using the connector examples.

  1. Read Concepts to understand VoxEngine, the Control Panel, applications, scenarios, routing, and ApplicationStorage.
  2. Configure at least one inbound channel in Inbound call basics.
  3. Configure at least one outbound channel in Outbound call basics.
  4. Pick a connector under the Voice AI Connectors tab and run the inbound/outbound examples.

Quick setup checklist

  • Create an application in manage.voximplant.com.
  • Create one inbound scenario and one outbound scenario.
  • Create routing rules and attach scenarios in priority order.
  • Add at least one entrypoint (phone number, WhatsApp, SIP, or app user).
  • Put provider API keys in ApplicationStorage (for example OPENAI_API_KEY, DEEPGRAM_API_KEY).
  • Run a connector example with the test harness:
$npm run vox:test -- <provider>/<example-file>.js
Screenshots/graphics to add
  • New screenshot: Getting Started flow in manage.voximplant.com with Applications, Scenarios, and Routing highlighted.
  • New graphic: Voice AI call lifecycle (entrypoint -> routing rule -> scenario -> connector -> caller).