SQ_SetAgentCustomStatusMapping | Voximplant Voice AI

Adds a status if there is no match for the given internal status and renames it if there is a match. It means that if the passed sq_status_name parameter is not in the mapping table, a new entry is created in there; if it is, the name field in its mapping is replaced with custom_status_name.

Example request: Add/rename a status depending on the presence of an internal status in agent_status_mapping.

Adds a status if there is no match for the given internal status and renames it if there is a match. It means that if the passed **sq_status_name** parameter is not in the mapping table, a new entry is created in there; if it is, the **name** field in its mapping is replaced with **custom_status_name**. **Example request:** Add/rename a status depending on the presence of an internal status in agent_status_mapping.

Authentication

AuthorizationBearer

Voximplant Management API uses signed JWT tokens generated from your service-account private key. Pass the token in the Authorization header as a Bearer value:

Authorization: Bearer $VOXIMPLANT_TOKEN

See Authorization for ready-to-copy snippets in bash, Python, Node.js and Go that turn your credentials.json into a token.

Voximplant Management API uses signed JWT tokens generated from your service-account private key. Pass the token in the `Authorization` header as a Bearer value: ``` Authorization: Bearer $VOXIMPLANT_TOKEN ``` See [Authorization](/api-reference/management-api/authorization) for ready-to-copy snippets in bash, Python, Node.js and Go that turn your `credentials.json` into a token.

Query parameters

sq_status_namestringRequired

Status name

custom_status_namestringRequired

Custom status name

application_idintegerRequired

Application ID

Response

Successful response

resultinteger

Returns 1 if the request has been completed successfully

$	curl -X POST "https://api.voximplant.com/platform_api/SQ_SetAgentCustomStatusMapping?sq_status_name=OnCall&custom_status_name=In%20a%20Call&application_id=12345" \
>	-H "Authorization: Bearer <token>" \
>	-H "Content-Type: application/json" \
>	-d '{}'