Network options

WhatsApp

Connect WhatsApp Business calling to Voximplant scenarios
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Overview

WhatsApp integration lets you process WhatsApp calls/messages with VoxEngine logic and route them to your Voice AI scenarios. Use the integration flow to connect Meta credentials, complete verification, and attach numbers.

WhatsApp integration overview

Setup flow

1

Open WhatsApp integration in Control Panel

Start with the Voximplant WhatsApp integration guide and connect your account.

2

Complete registration and verification

Follow the registration and verification flow for your WhatsApp Business setup. WhatsApp registration

3

Attach phone number and routing

Attach the WhatsApp number and map routing to your scenario. WhatsApp phone number setup WhatsApp numbers in manage.voximplant.com

Setup references:

Outbound specifics

Use VoxEngine.callWhatsappUser() for outbound WhatsApp calls from your scenario.

Outbound WhatsApp
1const call = VoxEngine.callWhatsappUser({
2  number: "+15551234567",
3  callerid: "15557654321"
4});

Outbound walkthrough:

More information: