AddSkill | Voximplant Voice AI

Adds a new operator’s skill. Works only for ACDv1. For SmartQueue/ACDv2, use this reference.

Allowed roles: Owner, Admin, Developer, User manager.

Example request: Add a new skill.

Adds a new operator’s skill. Works only for ACDv1. For SmartQueue/ACDv2, use this reference.

Allowed roles: Owner, Admin, Developer, User manager.

Example request: Add a new skill.

Authentication

AuthorizationBearer

Voximplant Management API uses signed JWT tokens generated from your service-account private key. Pass the token in the Authorization header as a Bearer value:

Authorization: Bearer $VOXIMPLANT_TOKEN

See Authorization for ready-to-copy snippets in bash, Python, Node.js and Go that turn your credentials.json into a token.

Query parameters

skill_namestringRequired

The ACD operator skill name. The length must be less than 512

Response

Successful response

resultinteger

Returns 1 if the request has been completed successfully

skill_idinteger

The skill ID

Voximplant Management API uses signed JWT tokens generated from your service-account private key. Pass the token in the Authorization header as a Bearer value:

Authorization: Bearer $VOXIMPLANT_TOKEN

See Authorization for ready-to-copy snippets in bash, Python, Node.js and Go that turn your credentials.json into a token.

The ACD operator skill name. The length must be less than 512

Returns 1 if the request has been completed successfully

$	curl -X POST "https://api.voximplant.com/platform_api/AddSkill?skill_name=Customer%20Support%20Level%201" \
>	-H "Authorization: Bearer <token>" \
>	-H "Content-Type: application/json" \
>	-d '{}'

$	curl -X POST "https://api.voximplant.com/platform_api/AddSkill?skill_name=Customer%20Support%20Level%201" \
>	-H "Authorization: Bearer <token>" \
>	-H "Content-Type: application/json" \
>	-d '{}'