Management APIReferenceSkills

BindSkill

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Binds the specified skills to the users (ACD operators) and/or the ACD queues. Works only for ACDv1. For SmartQueue/ACDv2, use <a href="#how-auth-works">this reference</a>. Allowed roles: `Owner`, `Admin`, `Developer`, `User manager`. **Example request:** Bind the skills 1, 5 to the users 5, 6, 10.

Authentication

AuthorizationBearer
Voximplant Management API uses signed JWT tokens generated from your service-account private key. Pass the token in the `Authorization` header as a Bearer value: ``` Authorization: Bearer $VOXIMPLANT_TOKEN ``` See [Authorization](/api-reference/management-api/authorization) for ready-to-copy snippets in bash, Python, Node.js and Go that turn your `credentials.json` into a token.

Query parameters

skill_idlist of integersOptional

The skill ID list separated by semicolons (;). Use the ‘all’ value to select all skills. Required unless skill_name is provided.

skill_namelist of stringsOptional

The skill name list separated by semicolons (;). Required unless skill_id is provided.

user_idlist of integersOptional

The user ID list separated by semicolons (;). Use the ‘all’ value to select all users. Required unless user_name is provided.

user_namelist of stringsOptional

The user name list separated by semicolons (;). Required unless user_id is provided.

acd_queue_idlist of integersOptional

The ACD queue ID list separated by semicolons (;). Use the ‘all’ value to select all ACD queues. Required unless acd_queue_name is provided.

acd_queue_namelist of stringsOptional

The ACD queue name. The ACD queue name list separated by semicolons (;). Required unless acd_queue_id is provided.

application_idintegerOptional

The application ID. It is required if the user_name is specified

application_namestringOptional

The application name that can be used instead of application_id

bindbooleanOptionalDefaults to true

Whether to bind or unbind (set true or false respectively)

Response

Successful response
resultinteger
Returns 1 if the request has been completed successfully