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CapabilitiesGetting startedVoice AI OrchestrationVoxEngine PlatformAPI ReferenceFAQ
CapabilitiesGetting startedVoice AI OrchestrationVoxEngine PlatformAPI ReferenceFAQ
      • Overview
        • ACDEvents
        • ACDRequest
        • SmartQueueEvents
        • SmartQueueOperatorSettingsMode
        • SmartQueueTask
        • TaskWaitingCode
  • Management API
    • Reference
    • Authorization
    • Errors
  • Web SDK
    • Overview
  • Android SDK
    • Overview
  • Android SDK v3
    • Overview
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  • Values
VoxEngineQueues and routing

SmartQueueOperatorSettingsMode

The SmartQueue task distribution mode. Can be passed via the SmartQueueOperatorSettings.mode parameter.
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SmartQueueEvents

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SmartQueueTask

Built with

Values

STRICT
'STRICT'

Cancels the task if it is impossible to select the specific operator

SMART
'SMART'

Distributes the task to another operator if it is impossible to select the specific operator