Firewall

If your company has a firewall that blocks connections to Voximplant cloud, you need to configure the firewall.

Ensure that your corporate firewall has the following ports and IP addresses in its whitelist. You can obtain all the IP addresses from the provided JSON file.

Web and mobile SDK traffic

• 8000-18000 UDP, 20000-30000 UDP, 443 TCP, 12093 TCP ports for Web gateways and media servers
• 443 port for load balancer. The balancer’s IP addresses:
• 35.204.101.31
• 82.202.208.155
• 84.201.130.55
• 84.201.128.92
• 31.184.223.90
• 69.167.178.93
• 158.160.135.63

The balancer’s domains are:

• http://balancer.voximplant.com/
• https://balancer.root.voximplant.ru/getNearestHost

SIP traffic

• 5060 TCP/UDP or 5061 SIP/TLS port for session border controller
• 8000-18000 UDP for media servers

Management API IPs

To get an actual list of management API IP addresses, use the following API request:

1
https://api.voximplant.com/getMediaResources?{parameter}

Parameters available for this request include:

• with_nodes — returns the IP addresses to which the api requests are made.
• with_jsservers — returns the IP addresses from which requests come if made from a scenario.
• with_mediaservers — returns the media servers’ IPs for RTP traffic.
• with_webgateways — returns the web gateway IP addresses for WEB RTC traffic.
• with_sbcs — returns the SBC IP addresses for SIP traffic.
• with_videoconverters — returns the video converter IP addresses for S3 recording storage.