Account subusers
Learn about creating and managing Voximplant subusers and their access to different panel sections.
Subusers are entities that grant access to various panel sections. They differ from Service accounts, which are required for interacting with the Management API.
Creating subusers
To create a subuser, follow these steps:
- Log in to your Voximplant account.
- Navigate to the Subusers section of the Voximplant control panel and click Add or Add subuser.
- Fill in the necessary details and select a role for your subuser. Refer to the table below for information about subuser roles and their access to different panel sections.
- Click Create.
Upon creating your first subuser, you’ll receive a special link – your subuser login page. This link is the only way for your subuser to log in.
To edit or delete a subuser, use the three dots menu next to it.
Subuser access to panel sections
Frequently asked questions
What is the difference between users, subusers, service accounts, and child accounts?
Users are necessary to log in to client applications and use calls, conferences, and messaging. They may have their own balances to control the spending. Subusers are necessary to give your developers limited access to your Voximplant control panel. They have different roles and different access levels to your account. Service accounts are necessary to provide API access to your account. They have different roles and different access levels to management API. Child accounts are independent subaccounts within your main account that have independent applications, scenarios, and balances but have access to your main account scenarios. You can use child accounts in Cloud PBX services to divide the customers between different accounts.
I need a subuser that can listen to call records but cannot delete them. What role should I choose?
You can use the Supervisor role. It has access to the call recordings.
I need a subuser that can add users and skills for SmartQueue, but cannot access scenarios, routing rules, and phone numbers. What role should I choose?
You can use the UserManager role. It has access to managing SmartQueue users and queues.
How long is a subuser authorization TTL?
The session_id TTL is 8 hours.
Can I hide the account name during the authorization?
No, you cannot hide the account name from the control panel.
